Delivering the best of Turkish, Worldwide.

Coronavirus Update - Dispatching as Usual. Minor Delivery Delays

UNITED KINGDOM & EUROPE  – 17 September 2020

UK & EU Chilled Premium Delivery & Next Day UK; Dispatching as usual.

Europe Standard Delivery; Dispatching as usual, however, our courier partners are very busy. Some orders are experiencing significant delays. Please allow plenty of time for time specific orders.

UK Standard & Next Day Delivery; Dispatching as usual.

INTERNATIONAL (US & Rest of the World) – 17 September 2020

We are dispatching as usual. Refrigerated items are currently not available to US & Worldwide.

International Standard Delivery; Dispatching as usual, however, our courier partners are very busy. Some orders are experiencing significant delays. Please allow plenty of time for time specific orders.

FROM TURKEY – 17 September 2020

Dispatching as usual via DHL Express. Minor delays expected, 1-3 working day delivery once dispatched.

UK Delivery

Standard Delivery from £3.95* Next Day £9.95**

Standard Delivery from £3.95* Next Day £9.95**

We’ll ship your order the same day if your order is placed before 12noon for Next Working Day delivery between 8am – 7pm. Just so you know, orders placed after 12noon Thursday will dispatch on the following Monday. 

Where: All mainland postcodes in England, Wales and parts of Scotland (excluding the Highlands, Islands and Northern Ireland).

Speed: Delivery between Monday -Saturday. Order by 12noon for same day dispatch. 1-3 working day delivery.

*Maximum 2Kg. Non-Chilled items only.
** Next day delivery per 10kg. Subject to item availability and courier capacity. 

Free UK Delivery over £50*

Free UK Delivery on orders over £50*. 

Where: All mainland postcodes in England, Wales and parts of Scotland (excluding the Highlands, Islands and Northern Ireland).

Dispatch: We dispatch Monday to Thursday. Orders placed after 12noon on Thursdays will dispatch on following Monday.

Speed: Delivered Tuesday to Friday. 1-2 working day Delivery. Usually arrives Next Working Day once dispatched.

*Excluding Chilled Items. Stock limitations may delay delivery, we’ll let you know as soon as we can. Can not be used in conjunction with another offer via coupons.

Chilled Premium Delivery £7.95

We want your items to arrive in the best condition possible so we use chilled packaging for refrigerated items. This includes Temperature Controlled bags and dry ice. Once dispatched your order will arrive the next working day. Your allowance is up to 10kg per Chilled Premium Delivery. That’s just 79p per kg (inc. packaging)

Where: All mainland postcodes in England, Wales and parts of Scotland (excluding the Highlands, Islands and Northern Ireland).

Dispatch: We dispatch Monday to Thursday. Orders placed after 12noon on Thursdays will dispatch on following Monday.

Speed: Delivered Tuesday to Friday. 1 day Delivery**

*Stock limitations may delay delivery, we’ll let you know as soon as we can

**Despite our and our courier partners best efforts, there can be delays. Our chilled packaging is tested for up to 48 hours during normal weather conditions.

Scottish Highlands, NI & Off Mainland

Scottish Highlands, NI & Off Mainland £19.95

1-2 Days Delivery to Scottish Highlands, Northern Ireland & Off Mainland UK.

Where: Scottish Highlands and Islands, Northern Ireland, Isle of Wight, Scilly Isles, Isle of Man & Channel Islands.

Speed: Delivery between Tuesday – Friday. 1-3 Days once dispatched. 

*Maximum of 10Kg total parcel weight. Stock limitations may delay delivery. 

Europe Delivery

1-2 Day Delivery via DPD Europe

From just £5.95* (up to 10kg) we deliver to most European countries. Once dispatched, deliveries to most major EU countries are complete the Next Day.

We currently do not dispatch European orders on Thursday & Friday to avoid your parcels waiting in warehouses over the weekend.

*Weight based calculation. Automatically calculated at checkout. Depending on total Parcel weight & item dispatch locations.

Rest of Europe

We deliver throughout the Rest of Europe via DPD Classic, a 2-3 working day service. Starting from €19.95 for up to 10kg parcels. We currently do not offer a free delivery option to the Rest of Europe but we are working on it.

Chilled Premium Delivery from €14.95*

We want your items to arrive in the best condition possible so we use chilled packaging for refrigerated items. This includes Temperature Controlled bags and dry ice. Once dispatched your order will arrive the next working day. Your allowance is up to 10kg per Chilled Premium Delivery. That’s just €1.49 per kg (inc. packaging)

Where: All EU countries. 

Dispatch: We dispatch Monday to Wednesday. Orders placed after 12noon on Wednesday will dispatch on following Monday.

Speed: Delivered Tuesday to Friday. 2 day Delivery**

*Stock limitations may delay delivery, we’ll let you know as soon as we can. The cost is calculated at checkout depending on country and total weight.

**Despite our and our courier partners best efforts, there can be delays. Our chilled packaging is tested for up to 48 hours during normal weather conditions.

Shipping to USA

Express Shipping to USA from $12.95

We deliver to mainland US via DHL Express from just $12.95 per kg + $2.95 per additional kg.

Please note; We currently can not dispatch Chilled Items to the US. All our Non-Chilled Essential Turkish Food & Grocery items are available to US customers. Our Turkish Delights, Turkish Tea & Coffee, Baklava and Home & Decor ranges dispatch from Turkey.

Speed: 1-3 Working days once dispatched.

Middle East & Arabian Peninsula

UAE, Kuwait, Qatar & Saudi Arabia

We deliver via DHL Express 1-3 days from just $14.95 per kg +$3.95 per additional kg.

Rest of World

Worldwide Delivery

We deliver your favourite Turkish products online Worldwide.

Our prices are calculated during checkout automatically, based on: Destination, Total Weight, and Speed.

If you have any questions please contact us.

From Turkey

Best of Turkish, dispatched from Turkey.

Our exclusive range of Turkish Delights, Baklava, Turkish Coffee & Turkish Tea dispatches via DHL Express from Turkey. Look out for our From Turkey logo on products from Hafız Mustafa and Hacı Bekir.

Please note; If your order contains items dispatching from UK & Turkey, your order will arrive in two parts.

Returning Faulty Items

Our returns policy explained.

We offer Free Returns on all faulty items. Contact us immediately if the items you’ve purchased are faulty upon receipt and we’ll get in touch with you to arrange a return or an exchange. If there are visible signs of damage on your parcel, take pictures with the courier present before you sign for the item, noting the courier details helps.

Changed Your Mind?

It’s ok to change your mind.

We all have a change of heart sometimes. And we’re cool with that. We accept Returns on all unused & non-perishable items. Just so you know, unwanted items may incur a fee (delivery costs are non-refundable and you’re responsible for arranging the return). See our Terms & Conditions for more information.